We got the three day pass and used it very much, but it was the summer high season so we did a lot of lines and could not get to all of the thing we wanted. Still is a good value
We made the most of this pass... as well as savings we had a less stressful and hassle free time.
Very good. But you have to plan your trip very good to be able to use as much as you can.
frankly its offers a lot and its all a bit overwhelming. very pricey. id consider what you really want to do first before booking this. you could end up paying for many things that you didnt even have time to do
Great experience but to get the full value you need more than just two days. With only two days we were really pressed to see everything available.
One of the places was Winston Churchhill's war rooms. The pass was for regular entrance. When we got there we were told that it was a 1 1/2 to 2 hour wait. We waited for 3 hours before we were let in. There was a priority line and they would allow about 8 people in that line with only 2 people in the regular line. The priority line of course went much quicker and if that line was caught up, which was not very, often they would allow more of the regular line go. Of course this was in June so maybe in non summer months it is better. If your going in the summer I would suggest getting priority tickets unless you have hours to wait.
The redemption office for the pass closes at 4:30 PM which I think is way to soon.
The pass was nice as it allows entry to most of the main attractions in London. However, the pick up point in order to get the actual pass is very difficult to locate and not in a convenient location.
What an unorganized mess. First you have to go all the way into town to pickup the actual laminated pass, which they don't bother to mention in description. Then you they hand you a 200 page booklet with details about local attractions but no detailed map AND the woman who gave me my card barely spoke English in LONDON!
Would suggest booking directly through London Pass. The instructions for using this pass through Viator are not helpful AT ALL. The email/website states that you just present the barcode on your phone at any of the included tour buses.... What they don't explain is that first you must travel to the London Pass office to pick up your actual pass that they can scan on any of the tour buses. Luckily, London Pass is aware of this mishap that apparently happens OFTEN with Viator customers, so they kindly moved our tour to the next day, as we had already missed out on several hours worth of time in London.
DO NOT DO THIS. You are better off going to The London Pass store directly. Viator does not provide enough information on how to obtain the actual pass. And when I called they were not helpful then either. The way they inform you to use it, is to just pull up the pass on your phone... but you cannot do that without the London Pass barcode, which is not provided by the Viator link.