Totally enjoyed seeing All the amazing sights on this tour Wonderful experience I would recommend this tour to anyone.
Truly a fabulous tour and an extraordinary guide. Weve been to London many times and this tour made our latest visit really special. A real insiders view of the changing of the guard well always cherish
Once again our guide Sheila was fantastic. Thanks. If was not for her knowledge and taking us to the best sports to see the changing of the guard we would have missed out. Thanks again Shiela. Awesome job.
Extremely knowledgeable tour guides. Witty not dry while explaining the sites. This makes things informative and interesting.
Our tour guide was great, she was so nice, pleasant, great sense of humor and did a great job explaining everything. We saw Changing of the Horses, not the Guards. I hope this is still being done in London.
We found the guide for the half day tour to be exceptional. Gave us a good overall view of London at the start of our holiday.
The driver and guide were courteous and professional. The guide had some fun stories about hotels and buildings we drove past. He would answer questions. The disappointment began when the bus arrived late and we had to chase the changing of the guard parade. When we caught up, we stood far away on the street watching the marching of the guard (new guard in, old guard out). We were not taken to view the changing of the guard ceremony in the courtyard. In fact, during the actual Changing Ceremony, we were told that not much was going on and it was suggested, if needed, use the toilets. There was little attempt to explain the true history and pageantry of the guard ceremony or share “insider knowledge” to explain what was happening and why. While we did somewhat enjoy viewing the “marching guard, from a distance” – but this fell short of expectations.
The tour itself was good, but we actually received a very similar experience from the hop-on/hop-off double deck bus tours around town. The Changing of the Guard Ceremony was fun/interesting, but it's also very hectic and you better be able to walk fast to keep up with the tour leader and the marching guards. Wasn't a problem for us, but some older folks were definitely struggling.
What was disappointing was our London Eye Upgrade! We thought by purchasing this upgrade, we would be given a ticket for the London Eye and actually taken to the location. Instead, we were given a voucher and left at Trafalgar Square to find our own way. Getting there wasn't a crisis, but it definitely took some walking and a tube ride. With the voucher, you still have to wait in line to purchase tickets at the London Eye and then wait in line again to ride the attraction. We were running a little short on time, so we returned the next day. To make things go more quickly, we upgraded our voucher to a Fast Track ticket, which had a much shorter line to purchase the ticket and we basically got right on the attraction (was a 12 pound upgrade per person).
This tour was amazing!
We got caught in traffic on our way to the tour. We did not realize how bad it was in London - add 15 to 20 minutes on top of what uber says time will be. We called the office to ask them to let the driver know we would be about 5 minutes late. The office informed us the bus had already left. They didn't offer any rebate or any other solutions of taking another tour at another time. I was very disappointed in Viator.