My husband and I took this quick trip in December. We were not given the tour vouchers and did not have our accommodation details until the morning of the tour. However, we trusted Viator since we have joined other tours before in various cities.
The tour was well-organised from London Kings Cross Station to Edinburgh and Loch Ness. The first class coach was worth the extra, since it was a very early trip to Edinburgh and late return to London. We were pleasantly surprised that the quoted B and B was Hilton hotel in a central location in Edinburgh. The hotel was a short walk to Waverley Station, Christmas Markets , the Royal Mile and Edinburgh Castle.
Going up to Loch Ness the view was magical .. the bends and loch were all covered with snow. Our lady tour bus driver and tour guide, Katryn was excellent considering we were going up the Highlands in snowy winter weather. Being a local from Edinburgh, she was very proud of her heritage and managed to give us a good history and interesting folklores of the Scottish Highlands. The Loch Ness cruise was optional but it was an interesting experience to go through the deep black waters with humorous local guides .Unfortunately, Nessie must be frozen under the lake .
Thank you Viator for another exceptional experience!
Trip if a lifetime! Loved it! Everything went great and couldn't have picked a better tour!
We have joined a good number of package tour but this is the best one we have even joined. Everything about it is grea - the comfort of the bus for the long ride, the stops and the pack lunch, too. t. We especially appreciated the Loch Ness and the Highlands leg of the tour. The tour leader Caitlin is the best!!! Her enthusiasm for her work is was very infectious!!! She can energize the whole bus!!! She is the best tour leader we have ever had! Her lectureson Highlands History was a very great eye-opener for me and my husband. The rail trip from London to Edinburgh was also good. The extra we paid for first class seats was worth it.
What a wonderful experience. Edinburgh is a fantastic place - so much history. The Highlands are absolutely beautiful and the boat ride on Loch Ness was so much fun.
The person that arranged our rail trip did not give us accurate or adequate information regarding how to get to our hotel from the train station. We had upgraded our train trip to first class to make sure we had a reserved seat and had that on the trip to Edinburgh but they had not arranged for reserved seat on the way back so we ended up having to jockey for an available seat. It was really an uncomfortable situation. Accommodations were nothing special but comfortable and adequate.
The best part of the trip was our trip to the Highlands - our guide was Duncan and he did a very good job pointing out highlights and also letting us rest it was a long trip. The rest of the trip you are on your own and it was nice to be in control of where and when you wanted to go.
It was a good compact trip. I suppose three days and two nights is not really enough to visit any place but it sure was a good introduction to Edinburgh. I wish though that there was more information on the distance of the hotel from the train station, especially for travelers who have difficulty in walking.
Fun short trip to Scotland! Well organized and good value. I only took off one star because the highland tour involved a lot of time spent on a bus it was really scenic, but wish there was more time to explore off of the bus.
This tour is an excellent way to see Edinburgh and the highlands in a short period of time. We elected to go first class on Virgin Rail which I recommend as meals are included and service is attentive. Our hotel for 2 nights was only a 5 min walk from the station however the tour company had failed to place a booking with the hotel. Which was quickly remedied by Reception staff but could have been a disaster. The tour is self guided except for the all day highlands experience which is a short walk to their Royal Mile offices to start and end the bus tour.
Our driver/guide Duncan and assistant Graham for the highlands bus tour were overall informative and a wealth of local knowledge. The 2 hour lunch stop and cruise opportunity at Loch Ness was too long particularly as there were few open shops which meant the cruise was the only attraction. Though the cruise only goes for 1 hour. A half hour less at Loch Ness could easily be added to our dinner stop at Pitlochry which appeared to be a charming town worth exploring rather than only time for a comfort stop and a bag of take away chips.
The bus stopped a couple of times for photo opportunities however one of the local attractions, ie., the native hairy cow was merely pointed out as we drove past. There were a number of other tour buses who made a point of stopping for this purpose. I'm disappointed we didn't get a chance to see the cows up close after travelling so far from Australia.
Disappointingly the tour guide and assistant took the opportunity on a number of occasions to openly criticise other travellers whether for their tardiness or choice of food which was unprofessional and uncomfortable for myself and my daughter sitting at the front of the bus.
This is a self-guided tour, meaning that you are on your own for 2 of the 3 days in Edinburgh. So you could organize it yourself: book a Loch Ness tour out of Edinburgh Take the hop-on/off bus tour all the way around the circuit to get oriented. Fabulous guide to Loch Ness. Awful hotel: small, cramped, worn and no A/C during a heat wave. Evans Tours messed up my train reservation.
Despite telling the tour company when I booked the tour that I am disabled and use a mobility scooter, I was booked in a hotel that was not accessible. The tour to the Highlands had its own issues, including the fact that I was never told about having to book a separate ticket to see the Loch Ness. So I went to Scotland, expecting to visit Loch Ness, and never got more than a passing view from the distance. For what I paid for this tour, I could have made my own reservations and had a more accessible time.