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London > Private London Transfer - Airport to...

Private London Transfer - Airport to Airport - Heathrow/Gatwick

13 reviews
|
London
| 1 hour

Overview

At a glance
Category: Transfers
Duration: 1 hour
Highlights
Airport transfer
Description
When making a booking, you will need to advise BOTH your arrival and departure flight details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. It's that easy!

Please call us before the 90 minutes has elapsed or you may miss your transfer.

Once you have landed in London, enter the Arrivals Hall after customs and immigration, look for a representative with a blue City Transfers UK sign with your name on it who will meet you next to the designated meeting points in each terminal. Dependant on the state of immigration, customs and baggage clearance times you will be met 45-60 minutes after landing for intercontinental flights and 20-30 minutes after landing for European and domestic flights.

Meeting Points for Heathrow airport:

Terminal 2 & 3: In front of WHSmith /

Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets.

Meeting Points for Gatwick airports:

All terminals: In front of Costa Coffee.

IMPORTANT: Transfers are held until 90 minutes from your actual flight arrival time which we track. If delayed in customs, you must call toll-free 0800 389 8368 from any UK payphone or 0208 969 2777 from a mobile or landline before the 90 minutes has elapsed or you may miss your transfer.
Inclusions
Meet and assist
One-way private transfer
Gratuities
Excess luggage charges (where applicable)

Location

Meeting point

Pickup Details

Enter the Arrivals Hall after customs and immigration, look for a representative with a blue City Transfers UK sign with your name on it who will meet you next to the designated meeting points in each terminal. Dependant on the state of immigration, customs and baggage clearance times you will be met 45-60 minutes after landing for intercontinental flights and 20-30 minutes after landing for European and domestic flights. Meeting Points for Heathrow airport: Terminal 2 & 3: In front of WHSmith / Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets. Meeting Points for Gatwick airports: All terminals: In front of Costa Coffee.

Airports

  • Heathrow Airport, Hounslow TW6 England
  • Gatwick Airport, Horley RH6 0NP England

Reviews

Oct 2015

This is the 3rd time we have used Viator as a transfer service--the other times were in Rome and Hamburg. There has never been a glitch the driver is there waiting. I highly recommend this service wherever available! In this case, we transferred from Heathrow to Gatwick, and it was definitely worth the price. I will continue to use Viator in this capacity!!

Jun 2015

Driver was prompt, had my name printed clearly at the arrivals hall, and was charming on the travel from Gatwick to Heathrow. Would recommend this for inter airport service if you have big luggage and do not want to deal with shuttles. It is not the cheapest option, but certainly is the most comfortable. We were picked up in a very nice Mercedes too.

May 2015

What a relief to see the friendly, professional driver waiting for us outside baggage claim! After arriving at Heathrow we had limited time before our next flight left from Gatwick - not to worry! The driver was efficient and the ride very relaxing. We made our next flight to Dubrovnik with plenty of time to spare and even got a few sightseeing tips from our Croatian born driver!

Aug 2014

Excellent. On time. Driver pleasant and helpful.

Aug 2014

Driver was timely, courteous and got us to Heathrow quickly and safely.

Dec 2013

great service - on time and courtesy

Dec 2013

This was a ride between Gatwick and Heathrow. Everything was perfect. The driver was great and he was very helpful.

Sep 2014

We originally booked a transfer from Gatwick to Heathrow. Once Viator realized that we were not arriving on the transfer day at Gatwick, but were visiting friends nearby, Viator offered to arrange pick-up at the home of our friends. The extra service cost a little more, but was well worth it! The driver was prompt and got us to Heathrow in even less time that we had allowed. There was a little confusion over the pick-up address, but our friends spoke to the driver and gave him directions (he was only about two blocks away). All went very well. Thank you Viator!

Sep 2017

Driver was 40 minutes late because the company told him to meet us at a place different from where they told us.

Aug 2016

I absolutely regret this booking and wouldn't recommend it. I only booked it as the reviews were excellent and I was traveling with luggage and a child and did not wish to travel by train both Gatwick express and Heathrow express are good and wanted someone waiting when we arrived as we were travelling 20 hours over 2 days. Instead no one was there when we arrived. When I called the local provider he told me that the car was stuck in traffic and would be 20 minutes. The dispatcher didn't sound apologetic at all. I was exhausted 9 hours of travel and annoyed and he instead sounded like i was bothering him. After another 25 minutes I called back. He sounded even more annoyed as he told me it would be another 10 minutes. I was not amused and very frustrated. After 15 minutes I picked up my phone to use Uber, and then the driver arrived. I don't recall the driver apologizing, although he was did help with the bags. The usual 45 minute transfer became an approx 90 minute transfer as we were now stuck in rush hour traffic. The driver dropped me off and left without saying goodbye. I honestly was shocked by the lack of customer service, as i have never had a bad experience booking viator before.

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