Departure Point: Your driver / representative will be waiting OUTSIDE the arrivals hall, holding a sign with your name on it. Please follow the instructions bellow according to your Terminal arrival: • Terminal 2 - Travelex (international flight) and Caffe Nero (domestic flight). • Terminal 3 - WHSmith • Terminal 4 - Costa Coffee • Terminal 5 - Costa Coffee (international flights) and Giraffe Juice (domestic flights). Return point: Your driver will be waiting in the lobby. Please ensure that you are at your pick up point at least 15 minutes in advance.
We had several trips into London and had several destinations, all of which were flawless. One of our hotels actually got changed, and the company was receptive to the email, made adjustments and also called to confirm the pick up and drop off points, which were spot on. Highly recommend this company.